What? When? How?

Frequently Asked Questions

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Our 90-minute party themes include a magical blend of immersive games, craft activities, cupcakes, refreshments, and a fully styled venue — all hosted by a party attendant and at least one of our enchanting Storybook Characters. Every celebration is carefully designed to be stress-free, beautifully run, and filled with unforgettable fun. Below you’ll find answers to some of the most common questions we receive about our parties. For details on individual packages, pricing, and to view our public booking calendar, please visit the Parties section of our website.

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What happens at a Beyond Imagination Party inside The Emporium?

All our parties are child-led, meaning we follow the children’s curiosity and interests rather than a rigid schedule. In short, everything in The Emporium is there to be explored! Our professional Character Performers are always prepared to play a variety of party games, but what you’ll typically find is a room full of immersive play unfolding naturally — from crafts and storytelling to dancing, laughter, dressing up, and endless make-believe adventures. Children are encouraged to explore our enchanting sets and props, chat with the Characters, and discover the magic for themselves.

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What characters do you offer, and what is the quality of your costumes?

We offer a wide range of the most popular Storybook Characters — from classic fairytale princesses and princes to beloved figures from Wonderland, Neverland, and even superheroes. Every costume, wig, and accessory is of professional theatrical quality, made specially for each performer. We invest heavily in our professionally styled wigs and costumes. Our Character Performers are trained to fully embody their roles — from dialect and mannerisms to songs, stories, and interactions — so your guests truly believe the magic is real.

 

Do I need to bring decorations or supplies?

Not at all! Our party room is already fully dressed and beautifully styled, so there’s no need for additional décor. You’re welcome to bring small personal touches, such as a number balloon, if you wish — but everything else, from the setting to the sparkle, is already here.

 

What’s included in the party package?

Each party includes:

A beautifully decorated venue

A dedicated party assistant and your chosen Storybook Character(s) to host

Music, dressing up, party games, and craft activities

A cupcake for every child

Refreshments including orange and blackcurrant squash, pink lemonade, and water

Use of cake cutters, napkins, candle lighters, and spare candles (just in case!)

All you need to bring is a birthday cake (if you wish) — and your camera for the smiles.

 

Can we bring our own food or snacks?

We provide cupcakes and refreshments during the party, and each child receives a sweet packet at home time. We encourage clients not to bring too much extra food, as children are usually far too busy playing and enjoying themselves to stop and eat — and most of it goes untouched! Our parties are held at typical mealtime hours, meaning little ones are rarely very hungry during the celebration.

 

Can adults stay during the party?

Absolutely! Grown-ups are very welcome to stay and relax downstairs in the comfort of our Fairytale Boutique. We even have a self-service tea and coffee station in the Fairy Godmother’s Kitchen for you to enjoy while the little ones play.

 

How long do parties last?

Our Beyond Imagination Parties run for 90 minutes of immersive fun. This includes welcome time, games and activities, snack and refreshment time, and of course, the big Happy Birthday finale!

 

When can we arrive?

You may arrive 10 minutes before your scheduled party and park right outside The Emporium. Our team will greet you on arrival and take care of everything from there.

 

What is the maximum number of children you can host?

We comfortably seat 15 children in our party room, spread across three tables of five.

 

What if I’d like a larger group than what you cater for?

We can absolutely cater for larger groups away from The Emporium through our Birthday Ball package and our Character Meet ’n’ Greet service. These bring the magic directly to your chosen venue — whether that’s a community hall or your own home. Just contact us to check availability and discuss your options.

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What age group are your parties suitable for?

Most of our parties are designed for children aged 3 to 9, although older children often enjoy the storytelling and interactive play just as much. We tailor our activities to suit your group’s age range and also offer themed parties for little ones — such as One-derland, Two Infinity and Beyond, and Under the Three!

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How do I book a party?

All parties are booked online with just a 30% deposit to secure your time slot. Once you’ve decided on your party package and date, simply visit our Booking Calendar to reserve your space for our 90 minute Beyond Imagination parties, or message us directly for a customised booking form either the Birthday Ball package or Character Meet 'n' Greet service.

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